Find out what personal data GeoGo can process when you use the site, contact us by phone or WhatsApp and how you can exercise your rights.
Last update: August 6, 2026
This Privacy Policy explains how SC GEO GO COMPANY SRL may collect, use, store and protect personal data when you visit the site GeoGo.ro, you contact us by phone or start a conversation via WhatsApp.
GeoGo.ro does not use a contact form. If you want information about the services or projects presented, you can contact us directly by phone call or WhatsApp.
1. Who is the data controller
The operator of personal data is:
- Name: SC GEO GO COMPANY SRL
- Unique registration code: 31050440
- Trade Register: J40/15297/2012
- Headquarters: Str. Năzuinței no. 10, bl. 3, Bragadiru, Ilfov county, Romania
- Telephone: 0744 222 273
- Email for requests regarding personal data: office@geogo.ro
- Website: https://geogo.ro
In the continuation of the document, SC GEO GO COMPANY SRL may be referred to as "GeoGo", "we" or "the operator".
2. What personal data we can process
The data processed depends on how you use the site and the information you choose to communicate to us.
2.1. Data communicated by telephone
When you call us, we may process:
- the phone number from which the call is initiated;
- name and position, if you choose to communicate them to us;
- the name of the company or the activity for which you are requesting information;
- the services or projects you want to discuss;
- the information necessary for the preparation of a proposal or offer;
- the date, time and duration of the call, if these are automatically stored by the device or the telephone operator.
We do not record telephone conversations, unless we inform you in advance and there is a legal basis for such recording.
2.2. Data communicated via WhatsApp
If you choose to contact us via WhatsApp, we may see and use the information available in the conversation, such as:
- telephone number;
- profile name and profile picture, if visible;
- sent messages;
- the photos, documents or other files you choose to send us;
- the company and project information communicated in the conversation.
Use of WhatsApp is optional. When you choose this contact method, the data is also processed through the infrastructure of the WhatsApp provider, according to its own conditions and privacy policies.
2.3. Technical data collected when visiting the site
When accessing GeoGo.ro, the server and security systems can automatically process certain technical information, such as:
- IP address;
- date and time of access;
- the requested page or resource;
- browser and device type;
- operating system;
- the address of the referring page, when transmitted;
- response codes and any technical errors.
This data is used for the operation, protection and diagnosis of the website.
2.4. Data collected through Google Analytics 4
With your consent to analytics cookies, we use Google Analytics 4 to understand how the website is generally used.
The information may include:
- pages accessed;
- duration and sequence of visits;
- device and browser type;
- approximate screen size;
- approximate country, region or city;
- the source through which you reached the site;
- general interactions with pages and buttons;
- online identifiers generated by cookies.
Google Analytics 4 uses the IP address at the time of collection to approximate location, after which the IP address is removed before the data is recorded in Google Analytics.
Google Analytics is not enabled through statistical cookies if you refuse the analysis category in the cookie settings panel.
2.5. Data processed within a collaboration
If we start a collaboration, we can also process data necessary for bidding, contracting, invoicing and the execution of services, such as:
- the name and contact details of the company representative;
- the function or capacity in which you represent the company;
- company data and billing information;
- mailing address;
- signature, when required;
- the data and materials necessary for the realization of the project;
- history of requests, approvals and changes;
- information on payments and financial-accounting documents.
3. What information we do not request from you
We do not ask you via the website, phone or WhatsApp for sensitive data that is not necessary for collaboration, such as medical information, religious beliefs, political opinions, biometric data or other special categories of data.
Please do not give us passwords, full bank card details, copies of identity documents or other confidential information, unless it is legitimately required and we explain the purpose to you in advance.
4. For what purpose we use the data
We may use personal data for the following purposes:
- to respond to phone requests or conversations initiated via WhatsApp;
- to understand the company's activity and the requested service;
- to prepare and communicate an offer;
- to take steps before concluding a contract;
- for the conclusion and execution of the collaboration;
- for invoicing, accounting and fulfilling tax obligations;
- for project management and communication with client representatives;
- to protect the site, prevent abuse and investigate technical incidents;
- for establishing, exercising or defending certain rights;
- for the statistical analysis of the use of the website, only after the consent for analysis cookies;
- to comply with applicable legal obligations.
5. Legal grounds for processing
We process data only when there is a legal basis. Depending on the situation, it can be:
- pre-contractual procedures and the execution of the contract – to respond to the request, prepare the offer and provide the agreed services;
- legal obligation – for financial-accounting documents, fiscal and other obligations stipulated by law;
- legitimate interest – for website security, professional communication, preservation of evidence, prevention of abuse and defense of our rights;
- consent – for the activation of Google Analytics 4 cookies and the statistical measurement that is not strictly necessary for the operation of the site.
When the processing is based on consent, you can withdraw it at any time, without the withdrawal affecting the legality of the previously carried out processing.
6. Source of data
In general, the data is obtained:
- directly from you, during the phone call;
- directly from you, via WhatsApp conversation;
- from the company you represent;
- automatically, from the device and browser used to access the website;
- from technical providers used for hosting, security and analytics;
- from public sources, when it is necessary to verify professional information or company data.
7. To whom we can communicate the data
We do not sell or rent personal data.
The data may be accessed or communicated, only when necessary, to:
- the provider of hosting and technical infrastructure;
- IT maintenance, security and administration providers;
- Google, for the Google Analytics 4 service, only under the conditions of the choice regarding analysis cookies;
- the WhatsApp provider, when you choose to contact us through this platform;
- the suppliers involved in the realization of a requested service, within the limits of the necessary information;
- accountants, legal advisers or other professionals subject to confidentiality obligations;
- public authorities and institutions, when the communication of data is required by law;
- courts or other competent bodies, for the defense of a right.
We require suppliers who process data on our behalf to comply with applicable privacy, security and guidelines.
8. Transfer of data outside the European Economic Area
Certain international providers, such as Google or WhatsApp's associated services, may process data through infrastructures located outside the European Economic Area.
In these situations, transfers are made based on mechanisms recognized by data protection legislation, such as suitability decisions, standard contractual clauses or other applicable guarantees.
Additional information about these transfers is available in the privacy policies of the respective providers.
9. How long we keep the data
We keep the data only as long as it is necessary for the purpose for which it was collected.
- Phone or WhatsApp requests that do not lead to a collaboration: in general, a maximum of 12 months from the last interaction, unless retention is necessary for the settlement of a request or the defense of a right.
- Customer and project data: for the duration of the collaboration and thereafter as long as necessary for contractual obligations, guarantees, defense of rights and applicable legal terms.
- Financial-accounting documents: for the period imposed by tax and accounting legislation.
- Technical and security logs: for the period necessary to diagnose and protect the site, according to the technical configuration and policies of the hosting provider.
- Google Analytics 4 data associated with users and events: maximum 14 months, according to the configuration used by GeoGo.
- Data required for a dispute or investigation: until the final conclusion of the procedure and the expiry of the applicable terms.
At the end of the applicable period, the data is deleted, anonymized or archived only if there is a legal obligation to retain it.
10. Cookies and Google Analytics 4
GeoGo.ro uses cookies strictly necessary for the operation of the site and, with the consent of the visitor, analysis cookies through Google Analytics 4.
You can accept, decline or change your options regarding analytics cookies. The choice can be changed later using the option "Cookie Settings" available on the site.
More information is available in Cookies policy.
11. Your Rights
Under the conditions provided by the applicable legislation, you have the following rights:
- the right of access – to find out if we are processing your data and to receive information about it;
- the right to rectification – to request the correction of incorrect data or the completion of incomplete data;
- the right to erasure – to request the deletion of data when the legal conditions are met;
- the right to restrict processing – to request the temporary limitation of data use;
- the right to portability – to receive certain data in a structured and commonly used format, when the right is applicable;
- the right to opposition – to object to processing based on legitimate interest, for reasons related to your particular situation;
- the right to withdraw consent – when the processing is based on consent;
- the right to file a complaint to the competent authority for data protection;
- the right to address the competent courts, according to the law.
Rights are not absolute and may be subject to conditions or exceptions provided by law.
12. How you can exercise your rights
To exercise your rights regarding personal data, you can contact us at:
- Email: office@geogo.ro
- Telephone: 0744 222 273
- Address: Str. Năzuinței no. 10, bl. 3, Bragadiru, Ilfov county, Romania
Please clearly describe the request and the data it relates to. If there is reasonable doubt as to the identity of the applicant, we may ask for additional information strictly necessary to verify the identity.
We will respond without undue delay and usually no later than one month after receiving the request. The term can be extended under the conditions provided by the GDPR, in which case you will be informed.
13. Data Protection Complaints
If you believe that your data has been processed in violation of the law, we encourage you to contact us first to try to resolve the situation directly.
You also have the right to lodge a complaint with:
National Supervisory Authority for the Processing of Personal Data - ANSPDCP
- Address: Bdul General Gheorghe Magheru no. 28-30, sector 1, Bucharest, Romania
- Website: www.dataprotection.ro
14. Data security
We apply reasonable technical and organizational measures to protect data against unauthorized access, loss, alteration, disclosure or destruction.
These measures may include:
- secure connection via HTTPS certificate;
- controlling access to systems and accounts used;
- updates and technical security measures;
- backup copies, when applicable;
- limiting access to individuals and providers who need the data;
- monitoring and investigating technical incidents.
No method of electronic transmission or storage can guarantee absolute security, but we aim to reduce risks to a reasonable level.
15. Automated Decisions and Profiling
GeoGo does not use the data collected through the site to make exclusively automated decisions that produce legal effects or similarly affect a person.
Statistical data from Google Analytics 4 is used for general website analysis, not for individual visitor evaluation.
16. Data of minors
GeoGo services are mainly intended for companies, professionals and individuals acting in connection with an economic activity.
We do not intentionally collect data from persons under the age of 18. If we learn that such data has been transmitted to us without a proper basis, we will take steps to delete it.
17. Links to Other Sites
GeoGo.ro may contain links to projects, platforms and sites managed by third parties. Accessing them is subject to the policies and conditions established by the respective operators.
This Privacy Policy applies only to the processing carried out by SC GEO GO COMPANY SRL and does not control the independent practices of other sites.
18. Modification of Policy
We may update this Privacy Policy when the services, technologies used, providers or legal requirements change.
The updated version will be published on this page, along with the date of the last change. When the changes are important, we may also provide additional information through the site.
19. Contact
For questions about this policy or how we process personal data, you can contact us at:
- SC GEO GO COMPANY SRL
- Telephone: 0744 222 273
- Email: office@geogo.ro
- Address: Str. Năzuinței no. 10, bl. 3, Bragadiru, Ilfov county, Romania
